Antenna Software's 2009 Customer Satisfaction Survey Reflects Benefits of ...
07.10.09
JERSEY CITY, NJ--(Marketwire - October 7, 2009) - Antenna Software today announced the
results of its 2009 Customer Satisfaction Survey, an annual self assessment
of service and support among its Global 1000 customer base. Of particular
note, 95 percent of the survey respondents indicated that they were
satisfied with Antenna as their provider of hosted mobile solutions. This
result reflects the benefits that Antenna customers experience with its
hosted, on-demand deployment model, including proactive monitoring of
wireless messaging traffic, secure and reliable infrastructure, fast
resolution to network issues and real-time visibility into ongoing field
operations and the IT systems that comprise the total mobile enterprise
solution.
"Antenna often knows there is a problem before we do," said Dave Haas, lead
analyst, Animas Corporation, a leading provider of insulin delivery
products. "Our mobile CRM solution is hosted in Antenna's Network
Operations Center, which makes it easy
Source: Market Wire (press release)